Response time!

Guess what I just got a followup call from MTNL asking me if my connection was up and running. I had complaint at around 7pm or so and was told that it would be up in about two hours and it did happen within 2 hours and to top up the experience I get a call from them at 9.30pm with a followup call. Thatz what I call service! And coming from a government company, the experience is that much more pleasurable. Who needs private internet service providers!!